All POC applicants are advised to apply POC online at as manual booking of POC has been stopped. To discourage fake websites and unauthorized agencies from processing the NADRA cards, NADRA has launched 24/7 chat service and an online complaint management system with a response time of 24 hours.

For more details, please visit PAK-ID website https:/

  1. In order to be more efficient and responsive towards applicant’s queries, NADRA has launched online complainant Management System (CMS). Applicants can lodge complaint at CMS and get a reply with resolution of complaint within 48 hours. The web address of CMS is

Details of the Focal Person at NADRA Headquarters are as under:

Name                    :         Syed Imran Haider, Deputy Director (IOD)

Contact Details     :         Office No. 051-90391927

Email Address      :

Applicants can also approach NADRA through NADRA Call Center at +92-51-111-786-100

NADRA has stopped Processing of all Form Based Applications, NADRA Cards can be applied Online.

For more information visit the site or call 0092-51-111 786 100

NADRA technical Support is available for assistance in online application. Kindly make an account on NADRA website using above link, an email will be received from NADRA. Kindly verify your account by clicking on the link in that email and then launch desired application (NICOP or POC).

Applicants who applied before December 15, 2015, Their POC/NICOP cases are sent via Diplomatic Bag, Kindly click on link below to find out tracking numbers.



All of the services are provided by NADRA here:

Contact NADRA: